Order Tracking
Use the PO or PI reference from your promotional gift order to look for published notes about artwork, production, packing, or shipment status.
Find A Project Update
Enter the full PO / PI number from your quote, invoice, or order email. If a public update has been published for the branded gift project, it will appear below.
How To Read Updates
Match The Reference
Use the same PO / PI number shown on the quote, invoice, or order message.
Review The Stage
For custom gifts, the update may mention artwork approval, production, packaging, or shipping preparation.
Ask If Details Are Missing
If the page is not available yet, send the reference number and product name so the order can be checked manually.
Artwork Notes
Logo placement, proof review, and imprint comments may be listed when they are part of the order record.
Production Notes
For promotional giveaways, status can depend on product availability, decoration method, quantity, and packaging.
Delivery Planning
Event orders, seasonal gift boxes, and customer mailers are easier to follow when the in-hand date stays visible.
Need Help With A Gift Order Update?
Send the PO / PI number, product number, and event date. Those details make it easier to find the correct record and reply with a useful status note.